In the final analysis, the return on workplace health investments is largely determined by the future avoidance of costly health events. It’s hard to put an exact number to measuring the bad things that did not happen in a given year.
If it makes you feel better to attach dollars and time saved to every visit to the workplace health center, we won’t object.
But let’s face it. If the doctor’s office is just down the hall, people are going to access it more than they do when they have to check out of work for several hours to drive across town and sit in a waiting room. That’s one of the reasons to bring primary care onsite – so people will engage.
We measure our success in four main ways:
We believe strongly in exerting ourselves to pave the path to savings for the members we serve and have found results in negotiating directly with labs and certain community health resources prior to the launch of a new center.
The bottom line is this. Until people begin to manage their health by focusing on the underlying causes of disease – rather than the merely suppressing their symptoms, healthcare costs will continue to climb, and people will get sicker.
To permanently change your cost trajectory, you have to change your approach to managing health.